Lead AI Technical Solution Sales Support

About the role

Lead the growth of AI business opportunities across EMEA by acting as the Customer Solution Responsible, Business Development Lead, and single point of contact for the BOS AI Program. You will drive customer engagement, solution development, AI portfolio positioning, and adoption initiatives for telecom customers.

Key responsibilities

• Identify, qualify and develop AI opportunities across telecom customers in EMEA.
• Lead customer workshops, executive engagements and position Ericsson AI solutions.
• Manage RFQ/RFP responses, proposal development, solution descriptions, business cases and internal approvals for complex AI deals.
• Build strategic relationships with CTO/CIO/CDO, operations and network leadership.
• Own end‑to‑end solutioning from early engagement through contract signature, defining architecture and delivery models.
• Ensure alignment across commercial, solution and fulfilment streams and smooth handover to delivery teams.
• Champion the Ericsson AI portfolio, provide thought leadership and enable internal teams.
• Coordinate opportunity funnel reporting, forecasting and performance tracking.
• Drive AI adoption programs, including onboarding, change management and success metrics.

Required profile

• Experience with AI/ML, data analytics or automation solutions in telecom.
• Several years of telecom/ICT sales, pre‑sales or solution consulting experience.
• Proven track record selling complex technology solutions to C‑level stakeholders.
• Strong understanding of telecom network and operations domains (RAN, Core, Transport, IT/OSS/BSS, CX/Service Operations).
• Experience in presales and complex opportunity set‑up.
• Ability to build business cases, pricing structures and value‑based proposals.
• Leadership of multi‑disciplinary teams through regional sales cycles.
• Negotiation and influence capabilities.

Required skills

• AI/ML
• Data analytics
• Automation
• Telecom RAN
• Telecom Core
• Telecom Transport
• IT/OSS/BSS
• CX/Service Operations