Hardware Data Center Technician

About the role

Crusoe is seeking a Hardware Data Center Technician to ensure the reliability and uptime of its AI‑focused cloud platform. The role involves hands‑on work with high‑performance GPU servers, both air‑cooled and liquid‑cooled, and supports the rapid expansion of the company’s data‑center infrastructure.

Key responsibilities

• Diagnose and repair hardware failures in complex GPU‑based servers, minimizing downtime.
• Assist the Infrastructure Systems team with burn‑in and stress testing of new hardware and support qualification processes.
• Open and manage support tickets with hardware vendors, act as the datacenter liaison, and keep a hardware issue tracker up to date.
• Maintain an accurate spares inventory, replenish stock, and ensure quick access to replacement parts.
• Support the Cloud Deployments team with racking, cabling, and server installation.
• Document hardware issues, resolutions, and communicate findings to internal teams and vendors.
• Work in a physically demanding environment (sound, vibration, thermal) and lift up to 50 lb.
• Provide occasional after‑hours on‑call support for critical incidents.

Required profile

• Proven experience troubleshooting and repairing server hardware, especially GPU‑focused systems.
• Ability to work in a fast‑paced, physically demanding data‑center setting.
• Strong problem‑solving mindset and attention to detail.
• Willingness to collaborate with vendors and internal engineering teams.
• Availability for occasional on‑call duties.

Required skills

• GPU server hardware
• Air‑cooling and liquid‑cooling systems
• Hardware diagnostics and repair
• Burn‑in / stress testing procedures
• Rack and cable installation
• Inventory management