Datacenter Operations Technician

About the role

atNorth, a Nordic data center company offering colocation and built-to-suit services, is looking for a capable, well-organized and solution-oriented service engineer for its data center in Akureyri. The role is a long-term, permanent full-time position open to all genders, with training provided in all aspects of data center operations.

Key responsibilities

• Install, monitor and maintain customer hardware in the data center
• Take part in updating procedures and continuously improving workflows and working methods
• Handle customer service and service requests
• Maintain the spare parts inventory for computer and network equipment and communicate with vendors
• Help troubleshoot and repair customers' computer and network equipment

Required profile

• Education or experience relevant to the role, such as computer repairs or comparable IT hardware expertise
• Solid knowledge and experience in information technology
• Ability to work independently, with a solution-oriented mindset and analytical thinking
• Strong organization skills and ability to manage diverse tasks
• Excellent collaboration and communication skills
• Willingness to learn and develop professionally
• Good command of English and a clean criminal record

What we offer

• A dynamic, inclusive and global work environment with team-building events, celebrations and casual gatherings
• Health-conscious culture, sports grant and catering delivered to the workplace
• Telecommunications package including a phone allowance
• Travel opportunities to visit data centers across the Nordics
• Professional growth and development opportunities